Jackpotcity Casino Cookies Policy

This Cookies Policy explains how Jackpotcity Casino uses cookies and similar technologies when you visit or use our website and related online services in Canada. It describes what these technologies do, the categories we use, and the choices available to you.

Cookies help Jackpotcity Casino provide a secure, reliable, and convenient gaming environment for customers aged 18 or over. If you have questions about this policy or the way information is handled, you may contact us at [email protected].

What Cookies Are

Cookies are small text files that a website places on your computer, smartphone, tablet, or other internet-enabled device. They allow the website to remember information about your visit, such as your preferences, session status, or the pages you have viewed.

Some cookies are stored only while your browser remains open. These are known as session cookies and are normally deleted when you close the browser. Other cookies remain on your device for a specified period or until you remove them. These are known as persistent cookies.

Jackpotcity Casino may also use technologies that perform similar functions, including pixels, tags, software development kits, and locally stored identifiers. In this policy, we use the term cookies to refer to cookies and these comparable technologies unless a distinction is necessary.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be associated with other account, device, or usage information where appropriate and permitted.

Types of Cookies

The cookies used on the Jackpotcity Casino website can be grouped according to their purpose and the party placing them. Some cookies are set directly by Jackpotcity Casino, while others may be provided by carefully selected service providers that support website operation, measurement, security, or advertising activities.

Cookies may also be classified by how long they remain active:

• Session cookies operate temporarily and expire when your browsing session ends.
• Persistent cookies remain for a defined period or until they are deleted from your device.
• First-party cookies are placed by Jackpotcity Casino or on its behalf.
• Third-party cookies are placed by external providers whose services are integrated into or used in connection with the website.

The precise cookies in use may vary as website features, service providers, and technical requirements change. Their function, duration, and provider may also differ between devices and browsers.

Essential Cookies

Essential cookies are required for core website functions. Without them, parts of the website may not operate correctly or may be unavailable. These cookies support activities such as account access, secure navigation, session management, and the processing of requests made through the website.

Essential cookies may help Jackpotcity Casino to:

• Maintain a secure connection while you move between pages.
• Recognise an active login session where applicable.
• Remember information needed to complete a transaction or account process.
• Protect the website against suspicious activity and unauthorised use.
• Distribute website traffic in a stable and reliable manner.
• Remember choices that are necessary for the website to deliver a requested service.

Because these cookies support fundamental security and functionality, they may not be disabled through the website cookie preference tool. You may be able to block them through your browser, but doing so can prevent account features, gaming functions, or other services from working as intended.

Performance Cookies

Performance cookies collect information about how visitors use the website. They help us understand which pages are visited, how users move through the site, and whether pages or features perform as expected. The information is generally analysed in aggregated or statistical form.

These cookies may help Jackpotcity Casino identify technical issues, measure page response times, assess the effectiveness of website changes, and improve the clarity and usability of the customer journey. For example, they can indicate whether a page loads successfully or whether visitors encounter repeated errors.

Performance cookies are not intended to support the operation of games or account security. If you refuse these cookies, the website may continue to function, although our ability to assess and improve performance may be reduced.

Functional Cookies

Functional cookies enable enhanced features and remember preferences that make the website more convenient to use. Depending on the services available, they may remember settings such as language, region, display preferences, or the way certain website elements are presented.

Functional cookies can also help the website provide a more consistent experience when you return or use different pages during the same visit. They may support optional tools and features that are not strictly necessary for basic browsing but improve ease of use.

If you disable functional cookies, some preferences may need to be selected again, and certain features may operate with reduced personalisation. The core availability of the website should not necessarily be affected, but the experience may be less tailored to your choices.

Marketing Cookies

Marketing cookies may be used to understand browsing activity and deliver advertising or promotional content that is more relevant to a visitor's interests. They may also help measure the effectiveness of campaigns, limit repeated advertisements, or show content across different websites and services.

Marketing cookies may be placed by Jackpotcity Casino or by third-party providers acting in connection with promotional, analytics, or audience measurement services. These providers may use information about your browser or device, such as pages visited, general location, or interactions with an advertisement. They should not be used to obtain your account password or payment details.

Where required, marketing cookies will be used only after you have been given an appropriate choice. Refusing them does not necessarily mean that you will see fewer advertisements. It may mean that advertising is less relevant to your interests or that campaign measurement is limited.

Jackpotcity Casino expects promotional activity to be conducted responsibly. Cookie information is not intended to override account controls, age requirements, responsible gaming measures, or other safeguards applied to our services.

Managing Cookies

You can manage cookie preferences through the cookie controls made available on the website, where applicable. You can also adjust your browser settings to accept, reject, delete, or notify you before cookies are stored. The process differs between browsers and devices, so you should consult the relevant browser help information for instructions.

Available controls may include:

• Accepting all cookies and similar technologies.
• Rejecting optional cookies while allowing essential cookies.
• Selecting individual categories, such as performance, functional, or marketing cookies.
• Deleting cookies already stored on your device.
• Configuring your browser to ask for permission before a cookie is placed.

Browser settings generally apply only to that browser and device. If you use more than one device or browser, you may need to make your selections separately. Deleting cookies can also remove saved preferences and may require you to sign in or configure certain settings again.

Blocking essential cookies may affect website security, account access, navigation, and the availability of gaming or payment-related functions. Blocking optional cookies should not normally prevent basic access, but some features may not operate in their preferred form.

Third-Party Cookies

Some services used by Jackpotcity Casino may involve third-party cookies. These services can support functions such as website security, traffic analysis, technical performance, customer communication, payment processing, or campaign measurement. The relevant third party may receive information from your browser or device when its technology is active on the website.

Third-party providers may have their own privacy notices and cookie policies. Those policies explain how the provider processes information, how long it retains data, and what controls it offers. We encourage you to review the information provided by any third party before enabling optional technologies.

Jackpotcity Casino does not control every technical feature or policy operated by an external provider. However, we seek to use providers for legitimate business and service purposes and to apply appropriate oversight to technologies connected with our website. Third-party content, links, or tools may also place cookies when you interact with them, subject to the relevant provider's practices.

Cookie information may be processed in countries other than the one in which you are located, depending on the provider and the technical arrangements supporting the service. Handling of such information is subject to applicable requirements and the safeguards used for the relevant service.

Policy Updates

Jackpotcity Casino may update this Cookies Policy when our website, technology, service providers, or operational practices change. We may also revise the policy to improve clarity or reflect developments in applicable standards and requirements.

The updated version will be made available on this page and will show a revised effective date where appropriate. Changes will take effect when published unless a later date is stated. We recommend reviewing this policy periodically so that you remain informed about how cookies are used.

If a change materially affects your available choices, we may provide additional information or request consent where appropriate. Continuing to use the website after an update is published may indicate that you have reviewed the revised policy, but optional cookies will remain subject to the controls and choices presented to you.

Last updated: 9 September 2026